Security

We hold ourselves to the standard we help you meet.

Tensor is built for teams that gatekeep enterprise deals. Our security posture is engineered to meet the bar of the customers we serve.

Certifications

Tensor is SOC 2 Type II certified and ISO 27001 certified. Audit summaries and our most recent SOC 2 report are available under NDA — request a copy from your account contact or contact@tensorcompliance.com.

Read-only by default

Every integration Tensor offers is read-only by default. We do not require write access to evaluate your controls. Where a specific capability requires write scope, you opt in explicitly and may revoke at any time.

Encryption

Customer data is encrypted in transit (TLS 1.2+) and at rest (AES-256). Integration credentials are stored in a hardware-backed key management system and never in plaintext.

Customer data isolation

Customer environments are logically isolated with strict tenant boundaries enforced at the application and database layers. Data does not cross tenant boundaries.

Least-privilege access

Access to production systems is least-privilege and MFA-enforced. All access is logged, reviewed quarterly, and revoked promptly on role change or departure.

Independent penetration testing

We engage independent penetration testers on a recurring basis. Summaries are available on request and remediation timelines are tracked in our public-facing trust posture.

Sub-processors

An up-to-date list of sub-processors is available on request. We notify customers in advance of material sub-processor changes.

Report a vulnerability

We welcome reports from the security community. Please email contact@tensorcompliance.com with details. We will respond within one business day.

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